Reviews

"One employee is nicer then the next, every time I call everyone is very professional and cordial."

"All the ladies there have always been so helpful!!"

"Pam has always been so willing to help my wife and I stay on top of all of the updates with our policy. We both have coverage for our cars and she has gone over each account which has been very helpful. I highly recommend her and the State Farm team for all insurance needs!"

"Anytime I need help I call Pam and she helps me with all my needs. A very pleasant office to work with always"

"I had a lot of questions when switching insurance companies Michelle was always quick to respond and helped me through the process. I've also dealt with Kevelyn and Pam who also were very helpful. Customer service was great, and I'm saving money."

"Pam is an amazing agent who frequently helps me make my payments over the phone. Very kind and helpful."

"I was very pleased with how Kevelyn Hernandez helped me with my question I had for her. She was so understanding of my problem and very helpful for me. She was very pleasant to speak with. Thank you"

"I inquired about a possible cancellation on my commercial vehicle. Michelle got on it & thankfully solved the problem. No claims involved"

"Pam is so helpful when i call to pay my bill every month i give her an A +"

"Michelle handles all my insurance needs and never misses a beat - she truly goes above and beyond"

"great customer service"

"Great customer service from Pam.
I received an email from State Farm saying I was going to receive a payment as a one time cash back dividend, I was going to delete the email thinking it was fraud. I called the office and spoke with Pam who help me verify and confirm that the email was legitimate not fraud. Pam proceeded the request for me and I’ll be getting a check in the for $75.
Thank you Pam"

"Pam was very helpful and pleasant to speak with."

"I love their service and dedication. I highly recommend this firm!"

"great staff always ready to help with any situation while being super friendly"

"I have been with Statefarm for six years and they have been hands-down one of the best insurance companies I’ve ever had very professional they always know who’s calling and they always help me and I really feel protected with this company and Steve Candon and his crew in the office are great people I have recommended them to my friends and my family and Statefarm is the only insurance company I will ever have. Thank you Steve and all his office personnel who I do all know all very well, and that says a lot."

"Excellent service and compassionate staff. This is the place to go for a comfortable experience"

"The absolute best insurance agency they always go above and beyond. Michelle couldn’t be more helpful for all our needs"

"I have been a State Farm customer for over 20 years. When my agent retired, I was transferred to another office, but as soon as I learned that Kevelyn had joined this office, I switched all of my policies here.

Kevelyn has always been outstanding. She is knowledgeable, responsive, and makes every interaction easy. She consistently goes above and beyond, including helping my mother switch her insurance to State Farm. Because of the exceptional service she provides, I moved all of my policies, as well as my mother’s policy, to this office. I still plan to move my daughter’s renters policy here as well, since Kevelyn originally set it up for us at her previous office.

The office itself has been welcoming and professional, but Kevelyn is the reason we followed her. She is a tremendous asset to State Farm, and I highly recommend this office because of the excellent service she provides."

"Pam is and has been so very helpful and understanding whenever I call Steve Candon’s office. She is very knowledgeable and her people skills are impeccable!! Thank you, Pam!!!"

"I have been with State Farm in Franklin Square for over 20 years. They are all great.
They are very knowledgeable. I speak with Pamela often and she is like speaking to a family member. She is very sweet and patient. The same girls are there from when I first got my insurance. Highly recommend."

"I have no problems or complaints about the people I deal with at State Farm."

"Kevelyn was amazing. She listened carefully to what I needed to satisfy my landlord's insurance requirements. We discussed some options and she even helped me navigate the technology I needed to get her what papers she required. Half hour later I was all set and extremely satisfied. Great JOB!!!"

"Steve’s office was extremely helpful to me today. I was having a difficult time at DMV today and Michelle was extremely helpful. If it wasn’t for her, I would’ve wound up going back again tomorrow with the same issues not realizing it even the manager at DMV was not helpful. It was her suggestions that got me out of there today with my new license plates."

"My experience at State Farm Insurance in Franklin Square, NY , has always been professional, pleasant n considerate with every agent I’ve ever dealt with . They always went above n beyond for me n I’m sure for all their clients, especially Pam n Bennidetta but I’ve had the pleasure of dealing with everyone from that office n I’d like to say , Thank you to the whole FS team for being the best insurance company I ever dealt with !!"