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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Nicholas Copoulos

August 13, 2024

5  out of  5
rating by Nicholas Copoulos
"Wonderful experience on the phone with Pamela at the State Farm Insurance, Steve Candon Agency in Franklin Square. It was an immense help getting clarification for some questions I had about my current car insurance policy!! Thank you again!"
We responded:
"Thank you Nicholas, Pam is a great asset to our office and our insureds. Happy to hear you had your questions answered with clarity. Steve Candon, Agent "
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james seaman

July 31, 2024

5  out of  5
rating by james seaman
"Honest trustworthy Insurance Company Would recommend"
We responded:
"Thanks Jimmy - appreciate that. "
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Anthony Russo

July 17, 2024

5  out of  5
rating by Anthony Russo
"Excellent experience customer service. I highly recommend them to everyone"
We responded:
"Thank you. "
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Daniel Greco

June 27, 2024

5  out of  5
rating by Daniel Greco
"It has always been a pleasure to work with Michelle on the purchase of our home. She's always available for questions and was super speedy anytime we needed anything. Highly recommend!"
We responded:
"Michelle is fast and cares about you. We are fortunate to have her as part of our team to help our clients. "
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linda stuono

June 18, 2024

5  out of  5
rating by linda stuono
"Love these guys everyone extremely professional, polite and always there when I need them. They always make me feel that my concerns are important regardless of how small my issues are addressed and resolved."
We responded:
"We appreciate you calling. Glad to be here to help. "
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Mariya D

April 11, 2024

5  out of  5
rating by Mariya D
"Michelle Ruffino is the absolute best. She quick, efficient, organized, knowledgable, and thorough. It’s not my first time working with her and I cannot recommend this woman enough. I’m so happy to have her as my agent."
We responded:
"Thank you. We are fortunate to have Michelle and a great team here to help you. "
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Christopher Mignano

March 22, 2024

5  out of  5
rating by Christopher Mignano
"State Farm Staff and Pamela always very helpful with any questions you may have regarding your policies!"
We responded:
"Thank you, Pam and the team here are happy to help anyway we can. "
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OnGuard Pest Control

March 5, 2024

5  out of  5
rating by OnGuard Pest Control
"We have been working with them for years and they are the best. Their customer service is amazing. They go above and beyond! All the staff is extremely helpful and responsive."
We responded:
"Thank you. Our team loves working with Local businesses like yours. "
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Scott Schemmer

March 5, 2024

5  out of  5
rating by Scott Schemmer
"Great agency, Fantastic staff, Michelle is the best!"
We responded:
"Thank you, very kind of you to say. "
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Todd Corsello

March 4, 2024

5  out of  5
rating by Todd Corsello
"My business has been using them for about seven years now. Michelle and the staff have been amazing to work with"
We responded:
"Thank you. Your comments are greatly appreciated. "
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Patrick Fogarty

January 29, 2024

5  out of  5
rating by Patrick Fogarty
"Michelle and the entire office crew are true professionals. She made sure I received the best rate and had proper insurance for all of my needs. I highly recommend this agency to anyone looking for any type of insurance. Michelle is an asset to State Farm and as honest and as smart of an agent you could hope to deal with!"
We responded:
"We are fortunate to have Michelle & great clients like you, Thank you "
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Dennis Flaherty

November 30, 2023

5  out of  5
rating by Dennis Flaherty
"The team at Steve’s office is a pleasure to work with, very responsive and knowledgeable of the products they represent and the best part is they saved me $ thank you!"
We responded:
"Dennis, your kind words are appreciated. Thank you "
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Stephanie Leamy

November 2, 2023

5  out of  5
rating by Stephanie Leamy
"Pam is extremely helpful and patient. It is very appreciated."
We responded:
"We all love Pam. Thanks "
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Liz Zup

October 20, 2023

5  out of  5
rating by Liz Zup
"Michelle from this office has always gone above and beyond to help me after I got into an accident. She is quick to respond and truly cares about giving the best service."
We responded:
"Thank you, we appreciate Michellele too & you allowing us to help you. "
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Total Security

October 19, 2023

5  out of  5
rating by Total Security
"I own Total Security and have around 12 vehicles with State Farm. Michelle is my agent and she is the best! She is so helpful, organized and really cares about her clients. She repeatedly goes above and beyond. Nobody better! Strongly would recommend using her!"
We responded:
"Thank you, Michelle is truly special and really knows the Business Insurance world. Appreciate your kind words. "
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Theresa Crescenzo

October 18, 2023

5  out of  5
rating by Theresa Crescenzo
"I've been with Steve Candon for a few years & they are amazing. Michelle is always super helpful & informative ."
We responded:
"Thank you Theresa. We feel lucky to have Michelle and you 😀"
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Danielle DeSimone

October 18, 2023

5  out of  5
rating by Danielle DeSimone
"I have been dealing with Michelle and she is wonderful! Very efficient and great to work with"
We responded:
"Thank you Danielle "
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Mary Mongelluzzo

October 7, 2023

5  out of  5
rating by Mary Mongelluzzo
"Always a great experience dealing with Gloria & the rest of the staff at Steve Candon State Farm Insurance Company!"
We responded:
"Thank you Mary. We enjoy talking to great clients like you. "
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Mike Z

June 17, 2023

2  out of  5
rating by Mike Z
"Quick service in person. I had to go on person because they couldn't/didn't email me the forms I needed. That was weak."
We responded:
"Sorry for the delay. We will review to see why that occurred. Thanks for letting us know. "
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Roger Rawlins

June 13, 2023

5  out of  5
rating by Roger Rawlins
"Fantastic service by all employees, especially Kara. Very knowledgeable with answers and solutions to all insurance questions. Thank you"
We responded:
"Thank you Roger we strive to provide the top level customer service. "
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Darren J. Glenn

June 1, 2023

5  out of  5
rating by Darren J. Glenn
"So helpful every step of the way. The customer service is phenomenal and they never make you feel like you're asking too many questions or your claim is too complicated."
We responded:
"Thank you for your kind words. "
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MaryJane Diamond

May 21, 2023

5  out of  5
rating by MaryJane Diamond
"Pam is amazing, She always goes above and beyond when I call for anything.I am a fairly new customer and I am very Pleased to be with the Steve Candon office in Franklin Square."
We responded:
"Thanks for the kind words. Pam is a true treasure. "
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barbara stahl

May 17, 2023

5  out of  5
rating by barbara stahl
"I spoke with Pam Tucker about my house insurance. She was extremely helpful and answered all my questions. I recommend Steve candon state farm in Franklin Square for all your insurance needs."
We responded:
"Thank you. Appreciate your kind words. We all love Pam :) "
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Sheina Banatte

April 11, 2023

5  out of  5
rating by Sheina Banatte
"Pam helped me today after having an uneasy conversation with a State Farm phone rep. She took the time to look into my account and ask me questions to make sure she was helping me with my concerns. The staff over @ Steve Candon's location are always so informative and kind. The Best!!!"
We responded:
"Thank you Sheina so happy we are able to provide you with your concerns "
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Michael Sheinman

April 10, 2023

5  out of  5
rating by Michael Sheinman
"After searching for a new auto insurance carrier, I was most impressed with Michelle at State Farm. She was very professional and knowledgeable about all aspects and is always available for calls."
We responded:
"Thank you Michael for the kind words. We are so happy that we were able to save you money & provide you with the best customer service possible. "